What should you do when Windows 8 fails to detect your USB device when connected? The most possible reason for this issue can be conflicts between other USB devices that users might have connected to the computer. In order to resolve this issue, users should try removing other connected USB device, restarting the computer, and then reconnecting only the target USB device to the computer, without connecting the other devices at all.
There might still be some ports that the operating system fails to detect maybe due to old drivers. When this is the case, administrators are recommended to update the old driver with the latest version of USB device driver to resolve the issue.
Although, like other driver and software update processes, the update process of USB device drive also requires elevated privileges. This means that in order to update the USB device driver, administrator account must be used to log on to Windows 8 computer.
Let us now look at the steps on how to update USB drivers:
- Log on to Windows 8 computer with the administrator account.
- Make sure that the computer is connected to an active Internet connection.
- Click Desktop tile from the Start screen to go to the desktop window.
- Once on the desktop screen, hover mouse to the bottom right corner of the window.
- From the displayed options, click Settings.
- On the Settings pane, click Control Panel.
- On the opened Control Panel window, click Hardware and Sound.
- On Hardware and Sound window, click Device Manager under Devices and Printers category from the right pane.
- On Device Manager Window, expand the Universal Serial Bus controllers’ category.
- Once expanded, right-click the USB controller that is to be updated.
- From the context menu that appears, click Update Driver Software to update the driver of the selected USB controller.
- On the displayed box, click Search automatically for updated driver software to make the Windows to search for the updated driver from the Internet.
- Wait till the selected driver gets updated from the Internet and on the next page, click Close.
- Close Device Manager Window, when done.
There are cases when windows 8 get stuck when updating. If you find yourself in such situations, follow the simple steps below to come out of it. When your system is stocked or freezes, you will need to restore to its initial point. The below link will give you the steps to take so that you can continue with USB device drivers update